Security How Tos for macOS and iOS
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Mac 911
How to find your FileVault recovery key in macOS
If lost, you're sunk, but you may have opted to store it in iCloud.
Mac 911
How to unlock a deceased person's remaining devices without Legacy Access
Apple’s Digital Legacy system requires preparation. But there’s a last-resort device unlock option with the right paperwork.
Mac 911
How to unlock your Mac with its Recovery Key and FileVault active
If something goes wrong with your Mac accounts, you may still be able to gain access with the Recovery Key.
How-To
What to do if you think your Mac has a virus
Here's what to do if you need to get rid of a Mac virus, check for and remove malware, and tips to avoid being infected.
Mac 911
How to prepare an iPhone, iPad, Mac, and iCloud in case of death
Someone’s passing could leave their data and devices locked up forever. But there are some preparations and techniques you could try.
How-To
How to find a lost iPhone with Find My iPhone
We show how to track and find a lost (or stolen) Apple device using Find My iPhone, and protect your data even if the battery has died or the iPhone is offline.
Mac 911
How to protect your Mac against attack and disaster
Our data is vulnerable to hardware failure and lapses in trust. Here are a few things you can do to protect yourself.
How-To
How to set up hardware security keys with your Apple ID
Recent updates to Apple’s operating systems let you use hardware security keys to protect your Apple ID login instead of code-based authentication.
Mac 911
How to reset a Screen Time password to prevent lockout
If you aren't sure you entered your Apple ID and password when setting up Screen Time on your own device, reset it this moment.
Mac 911
What kinds of passwords, tokens, and keys can Apple manage for you?
Apple keeps layering support for holding more of your secrets securely. Let's look through them all.
How-To
How to factory reset a MacBook or Mac: Reset a Mac to factory settings
Need to erase your MacBook? Want to wipe a Mac and reinstall macOS before selling? Here's how to erase a Mac – including the methods for new and old Macs.
Mac 911
How to update your passwords with Apple's Security Recommendations
You can use an Apple tool to find and replace your weakest passwords, along with those found in security breaches or that you reuse across sites.
How-To
How to stop spam appearing in your iPhone Calendar
Here's how to stop your iPhone Calendar being over run by fake appointments and how to remove iPhone Calendar spam.
How-To
How to remove a virus from an iPhone or iPad
Think your iPhone may have a virus? Here's how to check and what to do if you find one
Mac 911
How Recovery Assistance updates iCloud Data Recovery Service as a backstop
The revised way to have your trusted friends, family, and colleagues help out has a new name and a vastly enlarged data set.
How-To
Checking your Mac for viruses. Wait, what?
macOS does a pretty good job of stopping malware from attacking your Mac. But there are steps you can take to further protect yourself including scanning your Mac for viruses.
Mac 911
Which keychain is which on your Mac, iPhone, and iPad
The keychain is Apple’s catch-all term for different kinds of things on each platform.
How-To
How to reset a Mac without a password
Just got hold of an old Mac, but don't know the password? Need to erase a Mac, but don't have a password? Here's what to do.
Mac 911
How to bypass CAPTCHAs with Apple's automatic verification
The feature rolled out quietly and requires websites to adopt Apple’s behind-the-scenes technology to work.
How-To